Isagenix - Questions

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**** ******** current problem to the Better Business Bureau worrying Isagenix. We appreciate the BBB bringing the grievance to our attention and enabling us a chance to respond. We have actually reviewed Ms. ******** grievance and have actually promptly processed an order for the Dairy-Free Isalean shakes as she requested. In addition, our Dairy-Free Isalean shakes are back in stock for all orders including for specific purchase.


******** feedback and will take it into account as we continuously strive to enhance the service we provide. Based upon our interactions with Ms. ******* we understand that the steps we have taken have fixed her concerns. We appreciate the chance to resolve her issue, and desire Ms. ****** the very best.




I returned the product due to the fact that I was not pleased. They claim the refund will be made within one month from logging the return at the storage facility. I returned the item and received verification of the shipment back on March 7. When I reached out to get a status update, they said they had no record of it being logged in to the storage facility yet.


This is fraudulent marketing in that they claim it is simple and guaranteed to be refundable. Yet they make it very challenging to return product and you need to dig around on their website prior to you can even find the directions on how to initiate the refund. The whole procedure looks like they are trying to make it challenging to return product. ********** for the service supplied on this matter (which fell below the high requirement we pursue), consisting of the delay in processing a refund. We take these types of service concerns seriously and we will take Ms. ********** feedback into account going forward as we constantly strive to enhance the service we supply.


********** by phone in an effort to address the circumstance, nevertheless we have not been able to reach her. We hope that the steps we have actually taken will fix Ms. ********** issue. We appreciate the chance to address her concern, and wish Ms. ********** the very best. Isagenix. Sincerely, Cassy S ****** Field Relations Manager 03/21/2018Was charged $358 from the company.


When trying to resolve the issue by calling customer care (a requirement of my bank for a contested transaction), numerous times I was informed the "system was down" - Isagenix. Even after waiting their suggested period, no assistance or deal to reach a resolution was provided besides, to wait and try back later.

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****** *****'s current problem to the Bbb concerning Isagenix. We appreciate the BBB bringing the problem to our attention and enabling us a chance to respond. Based on our anonymous research and communication with Mrs. *****, we believe that her credit card was jeopardized by someone not associated to Isagenix.


*****'s card then appears to have actually been used to purchase 2 different Isagenix orders online. Mrs. ***** encouraged us that she has actually canceled her credit card with her bank. After our review of Mrs. *****'s complaint we promptly processed refunds to her covering both of the charges at concern in fullfor an overall refund amount of $715.


We appreciate Ms. *****'s feedback relating click for more to the service she received when she called us, and will take it into account as we continuously strive to enhance the service we supply. Based upon our communications with Ms. *****, we understand that the steps we have taken have actually resolved her issues. Truly, Cassy S ****** Field Relations Manager Isagenix International, LLC Load MoreBBB Business Profiles might not be recreated for sales or marketing purposes.


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TBH, I thought the whole "cleanses benefit you" thing was over. ICYMI, however, it's not. Case in point: You may have come see post throughout the Isagenix diet in Facebook ads or posts. The dietwhich consists of cleanses, shakes, and supplementsfocuses on "nutrition cleaning" and weight-loss. They have a variety of cleanses and diet plan products that allegedly assist you burn fat and naturally detox.

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Here's a full rundown of the great, the bad, and the unsightly from my point of view as a dietitian. Isagenix has a few different strategy choices, consisting of for energy, efficiency, and healthy aging. However for weight-loss, they have numerous various "Packs and Systems" that claim to be "conveniently packaged to help you take the uncertainty out of attaining your finest results." Take the Weight-loss Standard Pack (a 30-day Isagenix System), for instance (which costs $378.


Isagenix states this one's "suitable for people who desire to drop weight utilizing a long-lasting, flexible program." Essentially, you replace two meals a day with Isagenix shake meals (240 to 280 calories) and for the third meal, you eat something healthy in between 400 and 600 calories. If you get hungry throughout the day, Isagenix likewise has small, 100- to 150-calorie treats, which are more like a chewable vitamin tablet than a normal snack or protein bar you may be envisioning.